Job Opening: MEDICAL RECORD OFFICER

Location: Shushrusha Citizens’ Co Op Hospital, Dadar

Job Type: Full-Time

Qualifications required

PG Diploma / Diploma in Medical Record Technology

DUTIES AND RESPONSIBILITIES:

1. To establish, organize and manage the Medical Records Department with appropriate systems to provide an effective service in the hospital.
2. To develop policies and procedures relating to the Medical Records Department in accordance with the Health Directorate / Ministry of Health.
3. To assist the Medical services in designing and development of different forms required for hospital use.
4. To review the Medical Records of admission patients and emergency patients to ensure that they include all important document and pertaining information.
5. Shall prepare Patient Master Index (PMI) cards, arrange according to alphabetical order, file them in index cabinets and retrieve when required. If computerised PMI, feed and retrieve information electronically from computer.
6. To supervise medical reports/ MIS, medical certificate and birth and death registers to notify concerned authorities in duly completing the required procedures.
7. Daily checking of medical records in department and also ensuring the deficiencies are at negligible rate.
8. To supervise supply copies of indoor case papers by following due procedures to patients on application.
9. Ensure no patient records is altered, except genuine cases only through following due procedures.
10. To supervise prepare monthly statistics reports concerning the hospital activities carried out and to submit to concerned authorities any suggestion for improvement
11. To observe professional ethics and to protect the confidentiality of information from unauthorized persons; to keep medico legal record under safe custody and to attend court proceedings whenever required.
12. To supply patient files in accordance with the established procedures for medical care, medical education. Medical training, medical care evaluation management and legal purpose.
13. To maintain and protect medical records in accordance with the policies relating to preservation and destruction.
14. To cooperate with the medical (consultants) patients, health agencies, other hospitals and legal authorities for smooth and efficient function of the hospital in general and medical records department in particular.
15. To collect medical, administrative, and other statistics required by the hospital and to provide health information for planning and evaluation of health care.
16. To code and index disease, surgical operations and therapeutic procedures accordance to criteria set force by the health directorate/Ministry of health. Presently to follow ICD 10
17. To ensure that all the registers are completed and maintained by the medical records dept.
18. To correspond with various individuals and institution. This includes furnishing of information to courts on summons, police station for medico legal cases, insurance claims, corporate, medical board correspondence etc.,
19. To ensure scanning all the discharge files and other required reports.
20. To participate in educational programs such as seminars, workshops and conferences related to the medical record profession.

How to Apply

Interested candidates may send their CV to administration@shushrushahospital.org or contact 022-66286108 for further details.

Job Opening: BILLING / TPA

Location: Shushrusha Citizens’ Co Op Hospital, Dadar

Job Type: Full-Time

Qualifications required

Commerce Graduate

DUTIES & RESPONSIBILITIES :

FRONT OFFICE

• To attend enquiry about TPA/Insurance Company and to give information to patient relatives.
• To counseling patient family and pre-auth process
• To send pre-authorisation form via mail/ on portal to concern TPA
• Maintaining & uploading patient’s files on the portal.
• Couriering the hard copy of patient’s medical documents to the insurance companies.
• Co-ordination activities from patient’s admission to discharge & hospital staff.
• Handling all TPA portals
• Outstanding follow-up with TPA
• To obtain and review referrals and authorizations for treatments
• Co-ordinate with Nobel for medicine bills
• Scan noble medicine and medical bills on daily basis (min 50-max 150 papers)
• To intimate patient to pay difference of bill and final approval amount to billing counter
• Follow up with concerned floor RMO for correct documentation query reply to TPA
• Cashless not utilized reply mail to concern TPA / Insurance Company.
• To reply to day to day repeated query email raised by TPA during admission of patient.
• Apply scheme difference of patient (min 20-max 30 TPA patients daily)
• Update admission status of the patients as per the changing additional approvals.
• To scan final bill, medicine bills, all IPD case  papers (min 100-max 500 papers as per patients query) for uploading on portal and to get final approval letter from TPA /Insurance Company
• Checking every patients documents such as reports, final bills, approval letters, covering letters, medicine bills and discharge summaries for the dispatch process.
• Preparation of final bill

BACK OFFICE

• To check mail for payment received from TPA company via NEFT in bank account.
• On 1^st day of every month to take print out from Carework System for unsettled IPD & OPD bills register and to maintain the  updated record as the system does not give backdated data as it is.
• Settlement of TPA bill payment received from credit company and to post credit voucher in Careworks and to send deposit applied slip to billing department for further process of refund to TPA patient.
• Preparation of age wise TPA outstanding for management information.
• To assist administration department for TPA empanelment.
• To follow up with TPA for long /short outstanding payment via mail.
• To intimate TPA company via mail about updation/revision of schedule of charges.

How to Apply

Interested candidates may send their CV to administration@shushrushahospital.org or contact 022-66286108 for further details.

Job Opening: MEDICAL SOCIAL WORKER

Location: Shushrusha Citizens’ Co Op Hospital, Dadar

Job Type: Full-Time

Qualifications required

MSW from recognized university

Experience :

3 to 5 years in reputed hospital in Mumbai.

DUTIES & RESPONSIBILITIES :

• Medical Social worker should be well informed about:

1. Facilities available in the hospital.
2. Events/Medical camps/National programmes & happenings in the hospital.
3. Free & paid services offered by the hospital.
4. Information regarding doctors & their expertise.
5. Condition with & of the patient getting admitted in the hospital.

• The MSW should have effective communicative skills, sound knowledge of acts applicable to hospitals and medico-legal issues, good understanding of local language, social & religious beliefs & customs.
• Counseling, evaluating patients & determining their needs.
• Analyze the requirement & refer the patients to the rehabilitation centre & government shelters depending.
• Helping the patients and their families in different matters; eg: patients suffering from medical injustice can seek the aid of this professional.
• Maintaining different registers related donors like Master register, camp donor register, credit debit transaction register, voluntary donor card acceptance, sero positive donors register etc.(Technical work).
• Calling blood donors at the time of blood shortage.
• Arranging blood donation camps at school, college, communities, corporate etc.
• Maintaining all records and registers for the purpose of FDA inspection.
• Arranging of blood for Thalassemia patients.
• Maintaining computerized donors data.
• Report writing and documentation of blood donation camps.
• To arrange various health check-up camps for senior citizens & follow up with hospitals for their further treatment.
• To celebrate various festivals and programmes with senior citizens.
• Counseling to senior citizens and their family members on health and family related issues.
• To arrange senior citizens visits to different old age homes, day care centers.
• Arranging home visits for follow up.
• Administration work :

➢ Documentation of cases.

➢ Documentation of programmes celebrated at agency.

➢ Correspondence with donors and other organizations for organizing different programmes.

• Socio-economic assessment of patient, approaching for concession for medicines, various tests and surgeries.
• Regular visits in wards.
• Preparation of patient for discharge, rehabilitation.
• Visiting funding agencies and donors.
• Celebrating festivals and programmes with patient, relatives.
• Arranging funds for needy patient.
• Doing group sessions with patient relatives on different topics.
• Organizing cancer detection camps in slum areas for women(Breast and Cervical cancer)
• Survey & Data Collection of women from communities..
• Giving health talk on Breast and Cervical cancer to women’s group.
• Follow up of suspected cancer patients with Tata Hospital.
• Meeting with community leaders for arrangement of cancer detection camps.
• Report writing.
• Co-ordination for Home Healthcare Services of the hospital.
• Counseling to ordinary and cancer patients / relatives, physically disabled patients, mentally challenged patients, physically & mentally as well as substance abused patients, patients afflicted with chronic infectious & non-infectious diseases viz. TB, Leprosy, skin & venereal disorders, Malignancies, Diabetes Mellitus.
• Counseling of HIV positive & Aids patients.
• Maintain the record of patients counseled by them & data about various National programmes & other activities of the hospital they participate in.
• Arranging funds for patients through various trusts, foundations, government schemes.
• Looking after charity cases and charity commissioner cases compliance.
• Assessing socio-economic background of cancer patients, Referring non affording cancer patients to different trust for financial help.
• Arranging nutritional supplements for poor cancer patient.
• Coordinating with various fund raising activities such as CSR projects, financial donation.
• Organizing health awareness talks, Health screening camps for various target groups.
• Celebrating different programmes with staff and patients/ relatives like World Blood Donor Day, World Cancer Day, Breast Cancer Awareness month.
• Providing information to donors about blood donation and platelet donation and assist them during the entire process of donation.
• Organizing blood donation camps in corporate offices, colleges, social organizations, communities.
• Follow up with adverse reaction donors of camps/ In house.
• Maintaining donors blood group wise record, update it periodically & calling them for donation during shortage of blood/ platelets.
• Counseling to donors on Pre & Post donation instructions.
• Preparing monthly, yearly donor statistic for SBTC/MDACS/ FDA.
• Updating daily blood/component stock to SBTC.
• Maintaining different records, registers related to donors for the purpose of FDA/ CAP/NABH inspection at Blood Bank.
• Provide information and assist blood donors during entire blood donation process.
• Building up rapport with patients relatives to motivate them to donate regularly.
• Preparation of publicity & awareness material on various topics related to blood donation.
• Preparation of SOPs (Standard Operating Procedures) on work related to MSW at blood bank.

How to Apply

Interested candidates may send their CV to administration@shushrushahospital.org or contact 022-66286108 for further details.

B.Sc. Nursing / GNM Nurse qualified with permanent MNC registration

Minimum 2 years of experience in ICU, OT, or Ward

Minimum 2–3 years of relevant experience.

Required for Evening & Night Hours.